ISO 9001 Certification: We Did it Again!
Taxback.com's successful re-certification to ISO 9001 means you can rest assured we'll give you the highest quality service!
What exactly does this mean?
This means that we reach the standards as set out by the ISO 9001 certification. ISO 9001 is probably the most widely recognised quality management system standard in the world.
The standard is based on quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement.
We're the first!
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In 2010 Taxback.com became the first tax agent in Ireland to receive the ISO 9001:2008 quality hallmark. Since then we’ve undergone a yearly surveillance audit by Certification Europe.
The certification gives us the guidance to help us consistently meet our customers’ requirements and enhance their experience of our service through continual improvement in quality.
We are proud to be part of the big family of over a million companies in the world who are certified to ISO 9001 – an external validation of our ever strong commitment to quality, our customers, partners and staff.
The certification also gives you, the customer, the peace of mind that we are committed to providing a secure, quality service set out to the highest standards.
What to look for
If you're using a tax preparer in Ireland, you can check for this ISO certification logo on their website! This means that their business has adhered to the high set of standards set out and ensures you are availing of a quality service.
If you have any questions about the certification,comment below or feel free to email us at info@taxback.com or read more about it here.
