?How much do you charge?
Tax Refund Fee
9% of refund per tax year + handling fee (minimum fee of $99 + handling fee).Document Retrieval Fee
AU$40 + handling fee services, per document.
?Am I an Australian resident or nonresident for tax purposes? And why does it matter?
The main requirement to be deemed a resident for tax purposes is that you have continuously resided in Australia for a period of 183 days (6 months).
If you have enrolled in a course that lasts for less than 6 months, and you intend to leave right after you finish, you will be considered nonresident for tax purposes.
If you are considered a nonresident you are still required to lodge a tax return. However, you won’t be able to claim the tax-free threshold of $18,200 and a higher tax rate applies onto your earnings.
?I’m a permanent resident in Australia, can you help me file my tax return?
Yes. For permanent Australian residents looking to file their tax return, you can use our specialist tax filing service Advantage Tax.
Advantage Tax was created especially for Australian residents with competitive fees and a simple online form.
?Am I allowed to work on my student visa?
Initially, no, but you can apply for permission to work once your course has started as long as you have evidence to prove it. You can work for a maximum of 20 hours per week during term time and unlimited hours outside term time.
?Can I work and earn an income while I’m in Australia as an international student?
Yes. You can work (either on or off-campus) part-time during the college year and full-time between semesters.
?Do I have to pay tax on the income I earn in Australia?
Yes, you will have to pay tax on the income you earn while in Australia. The good news is that the majority of international students in Australia are entitled to claim a tax refund at the end of the year.
?I plan to work for myself. What do I need to provide?
If you decide to work on your own, make sure you keep ALL of your invoices and ensure they account for all work completed. Individuals working under ABN are required to lodge a tax return after the end of each tax year.
?Do I need to file a tax return?
Yes. Anybody that works in Australia needs to file a return at the end of the financial year regardless of income earned. This obligation applies especially to international students who earned income in Australia.
Many international students can be daunted by the prospect of filing a tax return.
But the good news is that, by filing your tax return you can claim your tax refund!
You can also ensure that your tax affairs are in order and this will be important when applying for a future Australia visa.
?What happens if I don't file a tax return?
By not filing, your risk incurring fines and penalties from the ATO.
You will also miss out on your tax refund – and this can be a lot of money. The average Australian tax refund a Taxback.com customer claims is $2,600.
Do you really want to leave that kind of money behind?
Of course not!
Besides, filing your tax return doesn’t have to be a big deal. And, if you don’t have time for all that boring tax paperwork, Taxback.com can take care of it for you!
?When do I apply for tax refund?
The Australian financial year runs from 1 July until 30 June every year.
The deadline to file your tax return and claim your tax back is 31 October.
But don’t worry too much if you miss the deadline, you can get extra time to file your return if you file with a tax agent like Taxback.com!
?How much will I get in my tax refund?
Taxback.com will get you as much overpaid Australian tax as legally possible.
If you do get a refund, the amount will depend on factors like:
- Your earnings
- How much tax you paid
- Length of work
- Study-related expenses you incurred
- Whether you set up your life in Australia or ‘jobbed' around Australia
- How much time you spent sunbathing instead of working!
?When does the Australian tax year end?
The Australian tax year runs from July 1st to June 30th of the following year and you have until October 31st to file your tax return. After this date, you could incur penalties and late fines.
File your Australian income tax return now – better late than never!
?What can I claim from working in Australia?
If you’ve worked in Australia, you could be due overpaid income tax and a superannuation refund. If you overpaid tax, or were taxed under the wrong designation, you may be entitled to an income tax refund.
If you earned more than $450 per month, your employer contributed to a superannuation fund on your behalf and once you leave the country permanently and your visa expires, you can reclaim this money.
?Do I need to report my foreign income?
Student Visa holders are not required to declare their foreign income or be taxed on it. You only need to report any income earned in Australia.
?What's superannuation? Can I claim my super back?
Superannuation (super) is a system for employees in Australia to gather enough funds to replace their income in retirement.
If you earn over $450 a month in Australia your employer is legally obliged to pay 9.5% of your basic earnings into a superannuation fund for you.
You can only claim your Departing Australia Superannuation Payment (superannuation refund) when you have left
Australia or your visa has expired.
The average superannuation refund is AU$1,908.
?Can I claim back on course fees or related expenses?
Yes, you can claim back on the following:
- Course fees
- Stationery and text books
- Student union fees
- Repairs to educational equipment such as computers
- Car expenses
To claim your course-related expenses we'll need receipts or proof of payment. Make sure you send these into us with your other forms and documents.
If you’ve got questions then email us at firstname.lastname@example.org.
?How do I lodge my tax return?
In order to file your tax return and claim your tax back you will need:
Your payslips – your final payslip from each job is the most important so keep it safe!
Work-related expenses – receipts for your Uniform, Work Courses, Tools/Equipment or Car/transport
Self-education expenses – if you enrolled in a course to support your main activities at work or are required to undertake such to improve your skills and knowledge at your work place, it’s a good idea to keep your statements, receipts or invoices as you may be able to use this as deduction on your return
You can file your tax return directly with the ATO.
However, the easiest way to get your tax back is to file with Taxback.com. We’ll take care of all the paperwork, transfer your maximum refund straight to your bank account and keep you compliant with the ATO.
?How does the process work?
Once we have your signed tax documents it takes us just 24 hours to get your Australian tax return ready for the Australian Tax Office.
- Reviewing your application
- Estimating your refund
- Completing your forms
- Sending them to the tax office
Once the Australian Tax Office has your application it should take about 2 working weeks to process.
You can watch the progress of your application on your TaxTracker® account.
As soon as we get your refund, we'll get it to you the quickest way possible.
?How long does it take to get the refund?
If you file your tax return online (after the end of the tax year), typically your refund will be processed in 7-10 days.
?Why the minimum fee?
- Chartered accountant to ensure your return is legally compliant
- Customer support 24/7 by phone/live chat
- Multi-lingual support
- Free phone/fax
- Local office staff
- Tax technicians
- Researchers on new legal developments to maximise refunds
- Quality review
?I have lost my documents. What can I do?
We offer a document retrieval service to help you locate your missing documents.
?What is a Payment Summary/Group Certificate?
This is the PAYG (Pay as you go) form you get from your employer when you finish working for them which details the amount you earned and tax paid. It used to be called a Group Certificate.
Make sure you send it to us when you get it from your employer at the end of June. If you don’t want to wait until then, ask your employer to give it to you when you finish working for them. They might say no but it’s worth asking!
If your employer refuses or you don’t want to wait until June to apply for your refund, we can apply as soon as you send us your final payslip. If you have that, then go ahead and apply now.
?What’s a final payslip?
Your final payslip is the payslip you receive with your final pay cheque. It shows your total earnings and how much tax you’ve paid for that employer.
We can use your final payslip to get your Australian tax back if we're filing your return at the end of the tax year - as long as it has your year-to-date earnings and tax paid.
If you don't have a final payslip, our document retrieval team can organise a PAYG form for you when the tax year ends.
?I wasn’t happy with a previous refund, can I re-apply?
If you filed an Australian tax return in the last two years and you're not happy with what you got or were told you weren't owed a refund, we can look into it for you.
We can assess for free if you’re owed a larger refund. If you decide to re-apply, we can file a new return for you.
?Can I claim my Australian tax refund myself?
You could, if you enjoy the endless search for forms and figuring out the complicated tax code.
Even if you manage to find the forms and decipher the tax code to submit your application, the ATO won’t contact you while your refund is being processed so you won’t get updates on its progress.
On the other hand, we love filing tax returns – it’s what we were born to do:
- We’ll give you a free refund estimate and quote
- If you decide to apply we’ll prepare and file your return
- We’ll ensure it complies with Australian tax codes
- We’ll update you on the progress of your application
- We’ll make sure you get back the maximum legal amount
You can use our FREE online refund calculator here to see how much you could be owed.
Apply for your tax refund with Taxback.com now and let us do the job we were born to do!
?Can you guarantee I'll get the refund you estimated for me?
No, but our tax specialists will get you the most money back that we legally can. Our estimate is based on your documents and our experience in filing thousands of tax returns so it’s a pretty good indication of how much you can expect.
Naturally, the Australian Tax Office makes the final decision on your tax refund based on their systems and tax codes.
?What's the difference between filing my Australian tax return and getting my Australian tax refund?
Filing your tax return means you submit an honest statement of all your earnings and taxes paid to the Australian Tax Office for their records; this is to make sure you stay tax compliant. We’ll file your tax return to check if you’re due a tax refund.
The ATO will check over your tax return and if you’ve paid more tax than you should have, you’ll be issued a refund.
?Who can help me with my Australian taxes?
Our tax team will file your return for you and transfer your maximum income tax and superannuation refunds straight to your bank account.
Why use Taxback.com?
Personal approach – every single person who is using our services has a personal account manager assigned to look after their tax return.
NO Refund – NO Fee! – You have nothing to lose by checking out how much you’re owed.
Your maximum refund guaranteed – we’ll send your money straight to your bank account anywhere in the world
Clean tax record – you’ll be 100% compliant with the ATO
?I have more tax questions! What should I do?
Our Live Chat team are online 24/7 to support you. Get in touch here