Here you will find answers to all the questions artists, athletes and entertainers have about the US tax system and how to get your refund.
We help you maximise your income, winnings and royalties from the US by claiming refunds of taxes you've overpaid including:
If you'd like to talk to someone now about your refund, or if you've got a question not answered below, Chat Live online with our team via instant messenger or contact your nearest Taxback.com office.
?Do I have to file a US tax return?
Yes. US tax law requires everyone who works in the country to file a tax return – including foreign workers and non-residents on P, O and B Visas. If you don't file your tax return you could face penalties and interest on any money owed and this can affect future visa applications for the US.
?What is the April 15th deadline?
In the US this is known as Tax Day and it is the date that your income tax return for the previous tax year. If you don’t file your return by this date you could incur fines and penalties. Don’t worry though – you can claim your US tax refund for the last three years.
?How do I know if I'm a resident or non-resident for tax purposes?
If you're working in the US on a P, O, B1 or B2 Visa you will be treated as a non-resident for tax purposes unless you pass the “Substantial Presence Test”.
?What’s the Substantial Presence Test?
It is a test that will grant you status as a resident for tax purposes in the US. To pass the test you must have been physically present in the US for at least 31 days during the current year AND 183 days over the last 3-years. You can count all of the days you were present in the current year, 1/3rd of the days you were present in the year before that and 1/6th of the days you were present in the year before that.
?How much money will I get back?
How much money you get back varies from case to case but taxback.com customers receive an average refund of between $520 and $1008. We vow to get you back the maximum legal tax refund possible.
?How does Taxback.com work?
Simple – you register with us, fill out and send us your Tax Pack and W2/Final Cumulative Payslip, we process your documents and file your tax return for you, you can check the progress of your application any time via your own online Tax Tracker account, we get you the maximum tax refund possible and deliver it to you as quickly as possible.
?What is a W2 form?
The W2 form is the official government form that you receive from your employer(s) which shows the amount of money you earned and the amount of tax you paid for that employer. You receive it in January after the tax year ends.
In most cases we can use your Final Cumulative Payslip to claim your US tax refund, so if you have that, you can start your application today. However some US states only accept applications with the W2 form so if you've misplaced yours or you never received it, our document retrieval team can obtain one for you.
?What is a final cumulative payslip?
A final cumulative payslip is the payslip you receive with your final pay cheque in the US. It shows your total earnings and the amount of tax you paid for that employer.
We can use either your final cumulative payslip or your W2 form to file your US tax return. If you don't have your final cumulative payslip, our document retrieval team can organise a W2 form for you when the tax year ends.
?What is a CPA?
A Certified Public Accountant, or CPA, is a US accredited professional trusted by the IRS to approve whether tax returns are compliant with US tax law or not.
Our CPA has been ensuring all tax documents are compliant since 1994.
?How long will it take to get my US tax refund?
The total estimated time for your US income tax refund is 10-12 weeks.
?What happens during this time?
Once we receive your documents, it takes us around a week to process them, have them checked by our CPA and send them to the IRS.
Once they reach the Federal Tax Office, it will usually take around 6 – 8 weeks to process your application, although it depends on their workload – sometimes it can take longer, sometimes shorter.
The State Tax Office usually takes longer – around 3 to 9 months. We stay in contact will all tax offices to ensure speedy processing of your tax return.
Once approved, the tax office posts your refund through international mail which takes about 10 working days. As soon as we receive your refund, we contact you immediately to organise the best way to transfer it to you.
?How much will it cost?
For 2012-2009 US income tax refunds we charge 10% + handling fee of the refund received, subject to a minimum processing fee of $75 + handling fee for refunds up to $750.
If you are due a small refund from the US that does not cover our minimum fee, taxback.com offers a reduced fee to allow you to meet your US tax filing obligations and file your tax return.
If you require our document retrieval service our fees are US$25 + handling fee.
?Why the minimum fee?
This fee covers all the vial services that you enjoy as a Taxback.com customer, including;
Document checking by our CPA
24/7 Customer Support
Online tracking service
Free phone and free fax
Local staff to meet you and guide you through the process
Researchers to identify new legal developments to maximise your refunds
?How do I know what's happening with my tax return?
You can see what’s happening with your application by checking your personal online Tax Traacker account.
If you’d rather talk to a human then you can ring your local taxback.com office, or talk to one of our representatives in live chat right now.
?When can I apply for my US tax refund?
You can apply for your tax refund at the end of the US tax year which runs from January to December. Now you can apply for a US tax refund as far back as three years.
?What if I don't have my documents?
To file your US tax return we need either your W2 form or Final Cumulative Payslip. If you don't have these documents our dedicated document retrieval team can get them for you. Email firstname.lastname@example.org to let us know you need this service. Our fee for US document retrieval services is US$25 + handling fee.
?What if I don't have a Social Security Card or Number?
No problem; we’ll just get a temporary number called for you called an Individual Taxpayer Identification Number (ITIN). Chat live with our staff now about getting one.
?Am I eligible to use an international tax treaty?
It depends on factors like your nationality and visa. When we receive your Tax Pack and documents, we’ll check if you’re eligible for any tax treaties to make sure you get the maximum tax refund possible.
?What taxes will I pay in the US?
You’ll pay three to four types:
1. Federal tax
2. State tax
3. Local tax
4. FICA – You shouldn’t be charged this as temporary worker and will most likely be owed a refund if you were.
See our useful tax facts section for more information on these taxes.
?What taxes can you file for me?
Federal, State, Local and FICA tax.
?What's the difference between filing my US tax return and getting my US tax refund?
A tax return is document declaring the liability for taxation while a tax refund is the payment issued to you for an overpayment of a particular tax. We file your tax return in order to apply for your tax refund.
?Can you guarantee that I'll receive the refund amount you estimated for me?
No, we can’t, but we do guarantee to get you back the maximum legal tax refund possible by thoroughly assessing your application and applying all tax benefits and treaties you’re entitled to. Although, in the end, how much you get back depends on the tax office.
?Can you get tax refunds for me from other countries?
We sure can; click any of the countries below to claim a tax refund from that country.
Worked in a country not mentioned above? Email our team on email@example.com to see what we can do for you.